Before you write to us to ask a question, please check the FAQ below.

For all enquiries we will endeavour to respond within 1-2 working days.

Q. How many ACC Rongoa Māori sessions do I receive on my claim ?

A. You are eligible for 16 x 1hour sessions with us on your one claim, this is dependent on your injury type and hauora reports/ careplans that are submitted to ACC for review and approval.

Q. Can I continue to see my other ACC service providers like my physio, chiro or acupuncturist?

A. Yes, ACC Rongoa Māori services are additional and complimentary to your other service providers.

Q. Is there a surcharge or cost for your service ?

A. NO , unlike many other Rongoa Māori providers we operate with no surcharge.  Our services are fully funded through your ACC Rongoa Māori claim

Q. I am not of Māori descent, am I able to access ACC Rongoa Māori services ?

A. YES ACC Rongoa Māori Services are for everyone.

Q. I am travelling from out of town for my appointments, am I eligible for travel assistance?

A. Checkout if you are eligible for ACC Travel assistance by visiting https://www.acc.co.nz/im-injured/types-of-ongoing-support/travel-transport

Q. Do you have a Physio available to assess my injury for an ACC Claim ?

A. Yes we have a Physio that currently operates with NO surcharge, contact us to make a booking.